What began in 1969 with Austrian master toolmaker Ernst Buchmayer’s dedication to precision tooling has evolved into Western Industrial Tooling (WIT) today – a company that seeks not only to sell world-class products, but in doing so to empower their customers.
“We believe only when the right people, equipment, and mindset come together can precise and consistent tooling solutions be created, which results in the best manufactured products.”
When employees believe in the vision of Western Industrial Tooling, they commit to continual improvement and deliver outstanding value. Our management team listens intently to customers and to each other in order to fully understand and solve each customer’s problems. WIT is unique in that each of our employees has multiple responsibilities, from project manager to machinist, turning each project into an authentic team effort and taking full advantage of each team member’s strength as well as our capability as a whole. To continually improve the customer process is to invest continually in people as much as equipment and facility capabilities, and the result is a product we – and our customers – can always be proud of.
The key is in relationships. Customers are satisfied, WIT and our employees grow in number and reputation, and the relationship between our employees and customers strengthens. Our customers know where they can turn, and they help us progress continually toward being the best in the world at what we do. We take care of each of our customer’s needs because we respect them as people first, and we want them to be able to fulfill their promises, just as we do our promises to them, every time. We’re not here merely to get the job done – we build our tools to improve the very quality of what our customers are producing, too. When you work with Western Industrial Tooling, you’re getting more than conventional tooling services – you’re gaining a partner.
At the end of the day, precision matters. Our customers need to have full confidence in the final product. Only then can we improve customer production and become a trusted partner. It comes back to fulfilling the promise – the customer is relying on us to fulfill for them so they can fulfill for their customers. Our success is based not solely on our ability to stay in business, but on our customers’ ability to fulfill their own promises as well.